About shipment!

Item are shipped within 7 business days once full payment is settled.If you can't get your items in time,please contact to us first,we wil check and solve it for you soon.We will reply your mail within 48 hours normally. sometimes have a little delay due to the weekend or holiday.If you can't get our mail after 48 hours,please check your spam or contact to us with other mail address.(RUSSIAN CUSTOMER PLEASE PAY ATTENTION, RECEIVER NAME NEED YOUR FULL NAME.)

Return&Refund

1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your project.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from officematics. OR, you may choose to have a replacement.

About feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.

It is impossible to address issues if we do not know about them!