2 Pcs Remote Controll RGB LED Whips Light with Dacning/Chasing Light LED Antenna Light for Off-Road Vehicles

NOTE

Since batteries and flags are prohibited goods in international transportation, the product packaging does not contain batteries or flags. You can buy them in your local area.

Question :What if my package is damaged when it is received?

Answer:When you get the goods, if the packaging is damaged, please open the package and check if the goods are damaged and then sign. If there is any damage, please refuse to sign and contact us in time. We will communicate with the logistics.

Question :The system shows that the goods have arrived and the goods have been confirmed, but I have not received the goods. What should I do?

Answer:Please contact us in time, we will communicate with the logistics to understand the situation, and then reply to you

Question :If I have just received a shipment and found it to be damaged, what should I do?If I use it after three months of damage?

Answer:When you get the goods, check whether the shell is damaged. If yes, please reject the goods and contact me. If it is found to be bad just use, please contact me in time, we will solve the problem according to the situation, the warranty period is damaged within one year, we will give the answer according to the actual situation of damage

1. You could make payment via above payment methods. Payment must be madewithin the validtime once placing orders.

2. Officematics will verify your paymentwithin 24 hoursonce payment completed, and we will process your order once the process time is over.

3. If your order has been closed as security reasons, then you need submit a claim to officematics for payment verification by mail

1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement.

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your  po#.

3.Evidences Guide:

1).  Photos of the broken bulbs

You will be required to take clear photos and email us. The photos should include the bulb with power on and with power off.

2). Videos of the broken bulbs

If  photos are not able to prove the LED lamp are defective, a video is required. Please connect the bulb with a 12V power adapter and show us in the video that you have connected the bulb correctly with the power cords. Thanks.

4. If you are not satisfied with the products, it is ok to return to us within 15 days. We will full refund to you after receiving the return parcel, but you have to pay the shipping charge.

5.If more than 60 days not received your package, please contact us for extend shipment protection. Or we will check whether you can receive package, If not, we will full refund to you.

Noted:  Artificially damaged is not included in the return policy.

1. 1 year manufacturer`s limited warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.

2. Defective items must be reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. We do not repair or replace items with an expired warranty.

3. You agree to all of the above-listed policies upon ordering on officematics!

1.Please give us 5 star feedback when you receive the package.

2.If you have any question please feel free to contact with us, we will reply you at first time. Please don't open the dispute.

3.We maintain high standards of excellence and strive for 100% customer satisfaction! If you have any question, please feel free to contact with us, we will reply you at first time. Please don't open the dispute.