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Feature: About Our Company We are a professional car accessories supplier.We provide the high-quality goods and good services, you can buy confidence in my store. If there is any question,please contact us. (1) Wholesale and drop shipping are both welcomed? For wholesale, we will offer the discount or free express shipping. For drop shipping, we could send the goods to your customers directly and won't leave information about us if you'd like to. (2) How can I track my parcel? You can track your parcel on the following website: www.17track.net/en (Copy to the browser to open) About Warranty (1) If the product with problem after using it,please send us photos or video.We can send the replacement for free,but buyer need to pay half of the shipping cost. (2) If the item has no defective or quality problem, return of product is accepted provided: a. The item MUST be in original condition. b. Buyer is responsible for the return shipping fee solely. About Refund or Resend (1) You can contact us if the tracking information of your parcel didn't update in a long time , we can help you contact the post office to check , if your parcel has been lost, we can resend or refund you all money. (2) When you receive our parcel,if you are not satisfied with our products, please feel free to contact us on Officematics first(Please do not open dispute first),we will solve your problem untill you feel satisfied. If we can not solve your problem or you are not satisfied,then you can open dispute.Thanks for you understanding. About Feedback (1) If you feel satisfied with our products,pls give us a good feedback with all 5 stars,your support is the biggest motivate to us. (2) If you have any problem with our items or services, Pls contact us firstly before leaving negative feedback for us.We will solve your problem and provide you with the best customers services. |