Q&A

1.Why did I recieve nothing until now?
You can check the tracking info by global.cainiao.com/index.htm or ask our customer service.

2.When will the customer service online?
We will hold on to help you for 24 hours and will reply you as soon as possible.

3.The tracking shows my package was returned,what should I do now?
Please contact us when your package was returned.We will solve the problem and then resend the package or refund to you.

4.Why my package customs clearance failed?
The VAT, import taxes and other customs fees are not included in the charges you paid to us.You must provide correct phone number and do customs clearance on time.Please contact us as soon as possible for further assistance if you failed to do customs clearance.We will offer contact information of customhouse to you.

5.Note BEFORE ordering a turbo.
Please check the part number on your complete turbo.You can also contact us for help if you are not sure about your model.

6.About the installation.
①Replace the oil and filters ② clean the oil pipe.③Hold on for 3 minutes when you start or close the engine.