1. About Feedback:

1.1 Please leave positive feedback and 5 stars if you are satisfied with our items and services.

1.2 Feedback is very important for us, So please contact us immediately BEFORE you give us neutral or negative feedback.We will do our best to solve any problem and provide the best customer services.

1.3 It is impossible to solve it if we do don't know about them!

2. What are the available methods for payment?

2.1 We accept Paypal, Credit Card or Debit Card Payment, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.

2.2 Note: Others about payment VIA this link: https://service.officematics.com/page/knowledge?pageId=37&category=1000021991&knowledge=1060068630&language=en

2.3 Payment must be made within 3 days of order.

2.4 If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

3. Aabout Shipping:

3.1 WORLDWIDE SHIPPING. (Except some countries and APO/FPO),Orders processed timely after the payment verification.

3.2 We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

3.3 The images shown are not the actual item and are for your reference only.

3.4 SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

3.5 If you have not received your shipment within the period,? please contact us (immediately). We will track with shipping company as soon as possible and reply you.

3.6 Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

3.7 Seller are not in charge of import duty, buyer is responsible for that. Any dispute caused by this is unreasonable.

3.8 BR buyer please provide the CPF or CNPJ, it will be better for you to get it ASAP. thanks

4. Return and Refund:

4.1 You have 7 days to contact us and 30 days to return it after received it. If holding on it more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.

4.2 There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.

4.3 All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.

4.4 We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components accessories included, AFTER BOTH Buyer and Seller cancel the transaction from officematics. OR, you may choose to have a replacement.

4.5 We will bear all the shipping cost if the product(s) is (are) not as advertised.