Feedback:

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction. Then we will improve our service immediately.
It is impossible to address issues if we do not know about them.

You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from officematics. OR, you may choose to have a replacement.
If it is not the quality of our products problem, the buyer is responsible for the return of the product.

Drop Shipping Service.
1. There is no limited stock to fulfill the orders on a daily basis.
2. We use ePacket shipping for most countries, such as United States, Canada, Australia, Russian Federation, Germany, France , Spain , United Kingdom and New Zealand.
3. Priority shipping, fast shipping within 48 hours.
4. No invoice or receipt or promotional materials included.