We could send the item to all over the world by Post shipping and express. Generally Speaking,3~5 days for DHL/UPS delivery.7~10 days for EMS delivery. 40~60 days for HK Post Air Mail/China Post Air Mail delivery.

We hope it arrives on time,but since it is an international delivery,shipping time will be highly depended on the courier company and local customs/duties.We could not control the bad weather or the customs clearance if it effects the package delivery.Pls wait patience. Thanks for your understanding.

If customers' address are remote area for DHL /FEDEX or UPS,we'll require extra remote shipping 35~38USD or ship by other method HK Post instead, please understand this.

 We will pack the items with soft bubble to protect the items from broking during transporation.But we can not control this during shipping, hope all dear customer can understand ,if any problemd when u receive parcel , Please tell us what broken and give us your order number. 

 If CD broken,we can send u CD file by email or give u link to download please!

You can pay the order on Officematics directly.

There are many payment methods accpetede by Officematics, Such as International Payment: Visa, Master Card, Western Union, Money Bookers, Bank Transfer and other Localization of payment,all are accepted through secure payment processor by Officematics Buyer Protection.

 You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by Officematics Security System, and will not be released to us until you receive your order and are satisfied with it(Confirm your order 100%).

If you are not satisfied with your purchase,,Pls send it back to us,we will resend you a new one or refund to you.But buyer is responsible for the returning shipping cost.

All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.Once we receive all well original packing and full sets,we will refund your money. 

Parcel send back MUST be local post ,we do not recommend any EXPRESS.

Before Shipping,the items will be carefully checked.

If product was damaged(Broken) in shipping way or Used for time and need repair ,please send back ,we will ask factory repair for u please .but buyer needs bear the return back fee.

If you have any quality problem,please contact us we will do our best to slove it in a peace&human way asap.Please DO NOT open dispute or leave negative feedback(1~3 stas) before contacting us, it is not the best way to slove problem. thank you! 

5 stars feedback will be highly appreciated.For next order,we will give you some discounts.

9:00Am to 18:30PM Monday to Friday online service (Trade Manager).

Other times please send emails or leave message on order below. You'll get reply as soon as possible.  

All taxes are buyers duty, seller not.  Import Parcel will mabe need pay import fee,this is Common Sense.

We have much experience on custom fee.Pls tell us what is the best price for declaring value on invoice,so that you could avoid to pay high tax. ,if you need write real value please leave messages to us.

Customer MUST cooperate with local customs for clearaning positively.

If u can not get the package due to the policy in your country,we will not bear the lost.Thanks for cooperation.

As far as we know,Argentina,Brazil and Turkey have strict import policy.So if your package is shipping to those country ,you must quit famliar with the policy and tell us what should we do.If you are from Brazil,you must provide your CPF Number(Tax Number) to us.