Q & A

Q: How to confirm whether this product fits my car or not?
A: In different countries, the car model may be different. To ensure that our products can perfectly fit your car, please carefully confirm whether your car is the same as the car in my product description. If not sure about fitment, please contact and send us your car pictures(front, back and whole car pictures), then we will check fit or not.

Q: How can I confirm whether I bought an unpainted spoiler or a painted spoiler?
A:Please note: Please read the product options carefully and confirm the spoiler you need to buy. The unpainted product is gray or black or light yellow primer (according to the actual delivery, the color is random), the surface of the unpainted spoiler is not polished, so the surface of the spoiler may not It is smooth or has scratches and some stains, but it will not affect normal use, because the spoiler needs to be polished and painted to the color you want before installation. Therefore, after buying an unpainted spoiler back, you need to polish and paint it locally to the color you want. If you buy a black painted spoiler, you can install it directly after buying it back.If you need spoilers in other colors (except black), please consult our customer service and confirm the color. Please note that different countries and the same color may have a little color difference after painting. If the buyer cannot accept it, please buy an unpainted spoiler and paint it locally to the color you want.

Q:When will ship the package after payment?
A: It usually will take us 3 working days to do inspection & packing & arranging shipment.

Q: Is the installation accessories included In the package? How to install?
A: 3M tape OR screws are packed in the package as necessary, some parts just need 3M and some parts need screws, they will be sent as per the situation.

Q: What should I do if I receive a product which I can not fit on my car?
A: If you can not fix the product on your car, please kindly inform us timely, and send us the details of the installation pictures, as well as your car pictures(front, back and whole car pictures), we have professional technical engineer to help you solve the problem.

Q: What should I do if the goods are damaged?
A: Please note: When you receive the package for the first time, please check whether the goods in the package are in good condition. If it is intact, you can sign for the package. If you find obvious damage, please do not sign the package and provide me with the following information:
1. You need to provide a complete picture of the package, pictures of the damaged goods, and pictures of the inner and outer packages of the package.
2. The most important thing is that you must ask the post office that delivered your package to provide a product damage certificate (this certificate must be stamped by the post office and the logistics tracking number)

Q: how much tax we need to pay?
PLEASE NOTE: Our product Price DOES NOT INCLUDE DUTIES, LOCATL TAXES OR ANY OTHER IMPORTATION
We will provide as much as possible small commercial invoice.