About Payment & Shipping

• We accept all payment methods that listed by Officematics
• Worldwide Shipping. (Except some countries and APO/FPO)
• Please pay for your order,Then we ship out all of the goods according to the order at once
• We only ship to confirmed order addresses. Your order address Must Match your Shipping address.
• It normally take 10-25 working days to US EU countries; 20-60 days to rest of the world.
• If you do not receive your parcel after 45 days, please contact us and we will check with our agent. If you do not receive after 60(Brazil-90) days, we will issue refund to you.
• Please check items when delivered, if damaged, please kindly accept it and contact us immediately.  We will make a confirmation and resend you a new one.

• You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. 
• All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
• We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from officematics. OR, you may choose to have a replacement.
• We will bear all the shipping cost if the product(s) is (are) not as advertised.
• About Guarantee
• All products have 12 months warranty from our store.
• You agree to all of the above-listed policies upon ordering on officematics!

• Your feedback is very important to our Business's development,So please leave Feedback 5 Stars if you are satisfied with our products,Thank you very much.
• Please do not open dispute or leave negative feedback without talking to us,please feel free to Contact with us first if you have any problem.Feedback is our life,before you leave a neutral or negative feedback,please do contact us to get a better solution,We will answer all messages as quickly as possible,Thank you in advance for your patience.